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Global myths of procurement outsourcing - Myth 2: The ROI from procurement outsourcing is insufficient

  
  
  
  
John Mathew Client Services Director

Research by Horses for Sources from June 2012 identified that 29% of organizations have limited interest in outsourcing procurement due to the Return On Investment (ROI) being not compelling.

This one really surprises me.  Procurement outsourcing typically generates a ROI in the first few years of 15-20x.   If CFOs realized that by spending $1 dollar they could generate $15 to $20 of bottom line impact, you would say that was a good project to spend money on, right?   Well, this is what’s happening every day when procurement is utilized as a strategic tool. Yet executives don’t realize the potential.

Compare that with the ROI achievable through business investments in HR, finance, IT, R&D, etc.  You will find the ROI from procurement is much greater.  And yet procurement typically gets deprioritized, in favor of other areas of investment.  From a financial perspective, in other words, the business is mis prioritizing where it puts its money.  We see it happen again and again; businesses demand much higher ROIs from procurement than any other area of the company.

I think the issue here is that procurement is failing to make its case as successfully as other functions.  It is not ‘selling’ what it can do to senior executives.

So the myth is exactly that - a myth.  The problem is, it’s widely held, and one that’s going to take time to dispel.

The truth: The ROI from procurement outsourcing is greater than most other investment decisions senior executives can make.  Typically, it generates a ROI in the first few years of 15-20 times, and sometimes even more.  Beyond then, when a cost base is reached - it’s about maximizing value for money and ensuring the cost base doesn’t drift back to its previous level.

In the next post I’ll cover the initial reaction some people have to the idea of outsourcing procurement - a fear that the very stakeholders procurement serves will get a worse service

Click here to access the previous post: Myth 1 - ROI comes from cost reductions


Comments

And the good thing is that it is both instant and durable: procurement savings go straight to the bottom line or feed investment and professionally established contracts ensure sustained savings.
Posted @ Friday, November 09, 2012 9:21 AM by Bob Rodwell
I believe its a fear of losing control that clouds their business and economical judgement
Posted @ Friday, November 09, 2012 9:22 AM by Paul Simlett MCIPS
The reason why procurement isn't popular for outsourcing is because it's very hard to prove ROI. A lot of procurement savings are wooden dollars based on estimates with some never materialising at all. As an example, I can buy 100,000 widgets per year at a price of 5 dollars each. Total cost 500,000$. Say, procurement got involved and negotiated that down to 3$ per widget. Total cost comes down to 300,000$ per year. Procurement will claim a saving of 200,000$ per year. Sounds fair enough, right? Except business forecasts are often inaccurate and business environment changes, so in reality I might be only 50,000 widgets next year or none at all. So that saving may either come down or won't materialise. Only some organisations are tough enough to tell procurement that only actual savings will be signed off but this makes it hard for procurement to estimate savings targets. Outsourcing isn't popular for procurement because it's real money businesses have to pay for the service, not wooden dollars that supposedly measure ROI. And, sadly, only some procurement savings are real. Procurement outsourcing will only be attractive if outsourcers get paid retrospectively based on real savings that were delivered. Pay for performance so to speak, which they will never agree to!
Posted @ Tuesday, November 13, 2012 1:01 PM by Anon
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