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Redefining Procurement Series: Procurement as a strategic business partner

  
  
  
  
Chris Gayner - Proxima

Looking back over the past three years, UK Plc (as well as global business) has seen some radical changes in light of the economic crisis – most notably how cash flow and costs are managed across the business.

According to the Financial Times, the UK economy is seeing a ‘moderate improvement’ (Lloyds Banking Group announced a pre-tax profit of £2.21bn on 25 Feb compared with a £6.3bn loss in 2009). With the economy starting to claw its way back to normality (normality is still yet to be defined - for that matter, what will the new normal look like?), I thought it might be worth stepping back for a moment and briefly looking at the main implications of the economic crisis on UK businesses:

  • Implication 1: Reduced consumer and business confidence (reduction in spending)
  • Implication 2: Increased perceived Risk (and risk aversion activities)
  • Implication 3: Talent Management (acquisition and retention)

All of these implications have had a direct impact on the ability of businesses to attract new and manage existing cash efficiently and effectively – which has resulted in Finance sitting up and looking for solutions…fast!

As a result of the critical focus on cost, Procurement has come to the surface as the key to unlocking huge cost reductions from the supply chain up.

Procurement is uniquely positioned within organisations as it is somewhat of a linchpin for expenditure – with the ability to influence (to some degree) the annual spend of all functions within a business, the question is “why aren’t all functions leveraging Procurement in the same way as say Finance or HR? Why isn’t Procurement an indispensable partner of the business?”

The comparison of Procurement with Finance is not an uncommon one. If we look at Finance 5 to 10 years ago, we see a not so dissimilar situation. Finance was traditionally seen as bean counters, back office, middle men whose purpose was to cash cheques and make sure that bills were being paid (sometimes on time).  Skip forward to today – Finance is seen as a strategic element of any organisation, with board level representation by the CFO who often holds a cushy chair next to the CEO.

So what is Procurement missing to progress forward?

Comments

Procurement needs to shed the stereotypical perception by business areas as a supply chain specialist and move to a trusted procurement partner. Only through properly trained and skill-aligned resources will the business seek out true partnering with procurement. Procurement must also fully understand the role and objectives of the different business areas in order to bring true value-added services. If you can consistently demonstrate value for money, market and product knowledge, innovation, commitment, and reliability while challenging conventional wisdom then procurement will be looked upon and sought after for its participation.
Posted @ Wednesday, May 04, 2011 2:59 PM by Ron Cecconi
Purchasing is a support function. Should we worry that it is not 'a strategic business partner' or 'a linchpin'. Indeed, if an organisation really did rely to this extent on Purchasing, would you invest in it?
Posted @ Friday, May 06, 2011 9:18 AM by Bill Young
It's been my experience that the engagement of procurement, or global sourcing, is fundamentally linked to the leadership demonstrated by the CPO. Through his/her actions, the function will gain the appropriate respect and engagement. 
 
Regarding Bill's comment - future business success may very well depend on continuity of supply and the risk management exercised by the procurement/supply chain organization. Therefore, I may indeed look to invest in an organization that demonstrates exemplary execution by the procurement organization. This would be especially true if there were no separate supply chain function, and there are many orgaizations in that state.
Posted @ Friday, May 06, 2011 9:19 AM by John P. Campi
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